Tours To Lapland by Firebird Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party website of Trust Pilot.
Overall a magical trip
Overall a magical trip, thank you.
The hotel in Rovaniemi not the best in terms of service and food but the hotel in Helsinki was exceptional, thank you
Words fail me. What is beyond extraordinary?
The travel consultants at Firebird Tours worked with me to develop an itinerary to Kizhi Island and the Murmansk region that suited my preferences for overnight train travel and snowshoeing. The tour guides were all personable, knowledgeable, and passionate about their cities. The hotels were modern and first-rate.
This Northern Lights adventure was fantastic. Thank you, Firebird tours, for making it happen for me!
Great trip
Everything ran seamlessly!
The private tour guides were excellent
The private tour guides were excellent and changed the tours per our requests when asked.
They were also well informed and enthusiastic in topics and sites we visited.
Awesome sights
Awesome sights, well organized overall, great accommodations. Going out east to the glacier lagoon. While we were extremely hesitant about driving so far away in a foreign country, the drive wasn't too bad.
There were plenty of places to stop along the way, for the most part. The accommodations at the Foss hotel were fantastic. There was a great breakfast buffet included, and the room was great.
Great sites and lots of options and information to learn about
Great sites and lots of options and information to learn about. Fjords, Glacier in Norway.
Guided tours in Stockholm and Oslo. Very good accommodations and transfers.
I enjoyed the organization and overall schedule of our trip
I enjoyed the organization and overall schedule of our trip, and found everything to be satisfactory.
I recommend this company to anyone who wishes to go on a tour.
It was PERFECT!
It was PERFECT! Everything! I could not pick one thing. This trip FAR exceeded our expectations. I have never been to a place so breathtakingly beautiful — in every direction! Absolutely fantastic! We will be returning over and over. We want to move there!
We do enjoyed everything about the trip
It was amazing. We enjoyed everything about the trip. The support we received was wonderful. Everyone was so helpful and did so much to ensure our trip met all our needs and wants. Excellent service was provided by all. Our tour guides were nit only knowledgeable but friendly, kind, caring, and fun to be with. Loved everything but seeing the country’s landscape, waterfalls and geysers were among my favorites.
Nice location and view out over the lake was so nice
The accommodations were in good locations and very nice. Transports were prompt and efficient. (Except for one hiccup in Rovaniemie) The activities were fun and informative. The customer support team promptly responded to my questions and gave appropriate information. Our two tour guides were nice. Tanya in Helsinki was excellent. She was a treasure trove of information and did a wonderful job with the tour. So educational and we definitely got to see a lot. And Alex our guide in Rovaniemi from Arctic Adventures was so much fun and an excellent guide for the day.
