Tours To Lapland by Firebird Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party website of Trust Pilot.
Overall a magical trip
Overall a magical trip, thank you.
The hotel in Rovaniemi not the best in terms of service and food but the hotel in Helsinki was exceptional, thank you
Words fail me. What is beyond extraordinary?
The travel consultants at Firebird Tours worked with me to develop an itinerary to Kizhi Island and the Murmansk region that suited my preferences for overnight train travel and snowshoeing. The tour guides were all personable, knowledgeable, and passionate about their cities. The hotels were modern and first-rate.
This Northern Lights adventure was fantastic. Thank you, Firebird tours, for making it happen for me!
Great trip
Everything ran seamlessly!
The Blue Lagoon and South Coast tours were great
Had a great time even with Covid restrictions and a cancelation due to weather! This trip took a long time to plan, our coordinator was excellent, thanks. The Blue Lagoon and South Coast tours were great. We also loved our city tour and northern lights jeep tour with Orvar. He was an excellent guide. The Alda is a very nice hotel. They were very friendly and accommodations were good.
Everyone was so friendly and on time!
Everyone was so friendly and on time! Our travel coordinator was very responsive, the support during the trip was very reliable and flexible. Meeting the Sami people and seeing how they live was the highlight of our perfect trip. Inari is beautiful!
The most amazing adventure ever
The most amazing adventure ever and exceeded all my expectations! The support for instant and solves any questions we had! Amazing, thank you. Our travel coordinators were instantly answering any questions we had and we felt too safe and covered from anything that might come up. The highlights of our trip were the 12k dog sledding and seeing the northern lights twice oh and the food.
Guides were outstanding
The highlight of our trip was the northern lights, the guides were outstanding.
Northern lights and great food were great
Both tour guys went above what you usually received on tour and made our first trip to Iceland one to remember. I had a medical issue, and Orvar had me fixed up with a minor loss of our travel time. All questions were answered quickly and politely by our Travel Coordinator. The highlights of our trip were the Northern lights and great food.
Awesome trip
Overall this was a great trip. A great many interesting things to see and do.
