Tours To Lapland by Firebird Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party website of Trust Pilot.
Great experience of culture, geography, history and nature
The trip was a great experience of culture, geography, history and nature. The lack of crowds in February made for easy access and mobility and allowed us to delve deep into all Scandinavia offered.
One exception to being happy
One exception to being happy, the snowmobile ride... the group guide was riding first, much too fast for people that it was all new to them. We rolled the machine twice of the track, on the 2nd time, my leg got caught underneath. In both cases, it took him too long to get back to us, he was driving way too fast ahead of the group, not noticing us missing. We were 4 snowmobiles all together behind him and in my opinion, he was irresponsible to be that way.
Exceptionally well-curated trip
Exceptionally well-curated trip! The hotels were centrally located, comfortable and had a great vibe. The breakfasts were out of this world. My family just enjoyed an ecoerience that was fun, engaging and made the best use of our time in a novel environment.
Pleased with every aspect of the trip
I usually travel via escorted tours or a la cart, meaning I plan the entire trip incorporating day tours. This was the first time I planned a trip that was a combination of a la cart and escorted tours together. Initially, I was very concerned we may be stranded due to the pick up service not arriving but that concern was put to rest early in the trip. I was pleased with every aspect of the trip from the accommodations, to the tours/daily activities to transportation.
The private tour guides were excellent
The private tour guides were excellent and changed the tours per our requests when asked.
They were also well informed and enthusiastic in topics and sites we visited.
Awesome sights
Awesome sights, well organized overall, great accommodations. Going out east to the glacier lagoon. While we were extremely hesitant about driving so far away in a foreign country, the drive wasn't too bad.
There were plenty of places to stop along the way, for the most part. The accommodations at the Foss hotel were fantastic. There was a great breakfast buffet included, and the room was great.
Great sites and lots of options and information to learn about
Great sites and lots of options and information to learn about. Fjords, Glacier in Norway.
Guided tours in Stockholm and Oslo. Very good accommodations and transfers.
I enjoyed the organization and overall schedule of our trip
I enjoyed the organization and overall schedule of our trip, and found everything to be satisfactory.
I recommend this company to anyone who wishes to go on a tour.
It was PERFECT!
It was PERFECT! Everything! I could not pick one thing. This trip FAR exceeded our expectations. I have never been to a place so breathtakingly beautiful — in every direction! Absolutely fantastic! We will be returning over and over. We want to move there!
We do enjoyed everything about the trip
It was amazing. We enjoyed everything about the trip. The support we received was wonderful. Everyone was so helpful and did so much to ensure our trip met all our needs and wants. Excellent service was provided by all. Our tour guides were nit only knowledgeable but friendly, kind, caring, and fun to be with. Loved everything but seeing the country’s landscape, waterfalls and geysers were among my favorites.
