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Tours To Lapland by Firebird Reviews

The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey.
We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party website of Trust Pilot.
What real clients say about our service
  • Lordeen Card
    Traveled to Finland from United States | Rated 4.9/5
    I usually travel via escorted tours or a la cart, meaning I plan the entire trip incorporating day tours. This was the first time I planned a trip that was a combination of a la cart and escorted tours together. Initially, I was very concerned we may be stranded due to the pick up service not arriving but that concern was put to rest early in the trip. I was pleased with every aspect of the trip from the accommodations, to the tours/daily activities to transportation.
  • Alexander Evans
    Traveled to Norway from United States | Rated 4/5
    One exception to being happy, the snowmobile ride... the group guide was riding first, much too fast for people that it was all new to them. We rolled the machine twice of the track, on the 2nd time, my leg got caught underneath. In both cases, it took him too long to get back to us, he was driving way too fast ahead of the group, not noticing us missing. We were 4 snowmobiles all together behind him and in my opinion, he was irresponsible to be that way.
  • Raymond Pickersgill Jr.
    Traveled to Iceland from United States | Rated 5/5
    Awesome sights, well organized overall, great accommodations. Going out east to the glacier lagoon. While we were extremely hesitant about driving so far away in a foreign country, the drive wasn't too bad.There were plenty of places to stop along the way, for the most part. The accommodations at the Foss hotel were fantastic. There was a great breakfast buffet included, and the room was great.
  • Enid Rappaport
    Traveled to Iceland from United States | Rated 5/5
    It was amazing. We enjoyed everything about the trip. The support we received was wonderful. Everyone was so helpful and did so much to ensure our trip met all our needs and wants. Excellent service was provided by all. Our tour guides were nit only knowledgeable but friendly, kind, caring, and fun to be with. Loved everything but seeing the country’s landscape, waterfalls and geysers were among my favorites.
  • Virginia Beckwith
    Traveled to Norway & Sweden from United States | Rated 5/5
    The trip was a great experience of culture, geography, history and nature. The lack of crowds in February made for easy access and mobility and allowed us to delve deep into all Scandinavia offered.
  • Julie Abraham
    Traveled to Norway from United States | Rated 5/5
    Exceptionally well-curated trip! The hotels were centrally located, comfortable and had a great vibe. The breakfasts were out of this world. My family just enjoyed an ecoerience that was fun, engaging and made the best use of our time in a novel environment.
  • Eckehart Zimmermann
    Traveled to Sweden & Norway from United States | Rated 4.9/5
    The private tour guides were excellent and changed the tours per our requests when asked. They were also well informed and enthusiastic in topics and sites we visited.
  • Antoinette Arnoe
    Traveled to Iceland from United States | Rated 5/5
    It was PERFECT! Everything! I could not pick one thing. This trip FAR exceeded our expectations. I have never been to a place so breathtakingly beautiful — in every direction! Absolutely fantastic! We will be returning over and over. We want to move there!
  • Francis Malczyk
    Traveled to Sweden & Norway from United States | Rated 5/5
    Great sites and lots of options and information to learn about. Fjords, Glacier in Norway. Guided tours in Stockholm and Oslo. Very good accommodations and transfers.
  • Maximilian Arnoe
    Traveled to Iceland from United States | Rated 4.9/5
    I enjoyed the organization and overall schedule of our trip, and found everything to be satisfactory. I recommend this company to anyone who wishes to go on a tour.
  • Jill Gates
    Traveled to Finland from United States | Rated 4/5
    The accommodations were in good locations and very nice. Transports were prompt and efficient. (Except for one hiccup in Rovaniemie) The activities were fun and informative. The customer support team promptly responded to my questions and gave appropriate information. Our two tour guides were nice. Tanya in Helsinki was excellent. She was a treasure trove of information and did a wonderful job with the tour. So educational and we definitely got to see a lot. And Alex our guide in Rovaniemi from Arctic Adventures was so much fun and an excellent guide for the day. The hotel was in a very good location. Its desk attendant went above and beyond to help us. When our transport did not show up at the airport she got us a taxi and when we arrived at the hotel she gathered some snacks for us as the restaurant was closed. The room was unique and lovely and the sauna was awesome! The breakfast was excellent and the hotel restaurant very good. The Arctic Snow Hotel & Glass Igloos was a very fun and unique accommodation. We loved touring the snow hotel and the outdoor activities. The hotel in Inari was also very nice and we had a private sauna. The transfers were prompt and quiet. We found the drivers not very comfortable with their English and didn't say much. Which we get because we cant converse in Finnish either. The lady driver we had was very talkative and fun. She took us to the airport when we flew to Rovaniemi and then picked us up from Ivalo.
  • Marisa Flores-March
    Traveled to Iceland from United States | Rated 4/5
    Excellent customer service & support! Alexandra and Anna were incredibly helpful with information, making the itinerary perfect for me! Probably the glacier hike, it was very challenging with snow, icy, windy conditions but our guide Pavel was excellent.
  • Becky Wills
    Traveled to Norway & Sweden from United States | Rated 5/5
    Dog sledding under the Northern lights was the highlight of our trip. It was an exceptional journey! I can’t say enough about Firebird tours! Thank you. Seamless travel experience!
  • Cindy Parker
    Traveled to Iceland from United States | Rated 4.9/5
    Our travel guide in Iceland was very helpful and accommodating. Would recommend him to others. The golden circle tour was the highlight of the whole trip.
  • Tim Stammers
    Traveled to Finland from United States | Rated 5/5
    The organization was excellent. All drivers and connections went as planned. Invariably was a great quiet peaceful location.
  • Joseph Weir Jr
    Traveled to Finland from United States | Rated 5/5
    Seeing the Northern Lights, snowmobiling for the first time as well as reindeer and husky sleigh rides and the reindeer farms. Our tour of Helsinki was great. 10 stars to our guide, she was fantastic. Santa village and igloos were great. In all the trip was fantastic.
  • Melanie Bone
    Traveled to Sweden from United States | Rated 4.9/5
    In spite of all the negatives, we had a wonderful time. In spite of all the negatives, we had a wonderful time. The aurora borealis was gorgeous we were lucky enough to see it several times. The ice Hotel was gorgeous and while sleeping there was not easy it is an experience everybody should have at least once. The guides that we had were all five stars and I do attribute that to our travel advisor.
  • Erin Erwin-Mahlios
    Traveled to Iceland from United States | Rated 5/5
    Had a great time even with Covid restrictions and a cancelation due to weather! This trip took a long time to plan, our coordinator was excellent, thanks. The Blue Lagoon and South Coast tours were great. We also loved our city tour and northern lights jeep tour with Orvar. He was an excellent guide. The Alda is a very nice hotel. They were very friendly and accommodations were good.
  • Donna Hedberg
    Traveled to Finland from United States | Rated 4.9/5
    Everyone was so friendly and on time! Our travel coordinator was very responsive, the support during the trip was very reliable and flexible. Meeting the Sami people and seeing how they live was the highlight of our perfect trip. Inari is beautiful!
  • Elizabeth Jones
    Traveled to Finland from United States | Rated 5/5
    The most amazing adventure ever and exceeded all my expectations! The support for instant and solves any questions we had! Amazing, thank you. Our travel coordinators were instantly answering any questions we had and we felt too safe and covered from anything that might come up. The highlights of our trip were the 12k dog sledding and seeing the northern lights twice oh and the food.
  • Charlie Pressley
    Traveled to Iceland from United States | Rated 4.9/5
    Both tour guys went above what you usually received on tour and made our first trip to Iceland one to remember. I had a medical issue, and Orvar had me fixed up with a minor loss of our travel time. All questions were answered quickly and politely by our Travel Coordinator. The highlights of our trip were the Northern lights and great food.
  • Mike D.
    Traveled to Iceland from United States | Rated 5/5
    Overall this was a great trip. A great many interesting things to see and do.
  • John M.
    Traveled to Finland from United States | Rated 5/5
    We had an excellent time. The guides were all fantastic, we would give them more than five points if we could. Esp. the dog sled guide!!! We did miss having enough time in Helsinki due to our 24-hour flight delay, but the guided tour of the city was very good. I did make some calls because transportation was late and all were answered promptly with great information so just a note saying there may be a fifteen-minute leeway for pickups. Thank you so much for a great introduction to Lapland!
  • Gabriele A.
    Traveled to Finland & Sweden from Australia | Rated 5/5
    Great trip everything went very well. Great Hotels.Thank you Firebirds.

Plan Your Lapland Vacation

Winter vacation
Dive into an authentic winter paradise with exhilarating experiences like snowmobiling, racing through with a team of huskies, and gliding in a reindeer-drawn sleigh.
Top quality
Experience premium services and curated tours, celebrated for their exceptional quality and consistently high customer satisfaction.
Stunning hotels
Experience one-of-a-kind accommodations, from charming log cabins to breathtaking glass igloos and enchanting ice hotels that offer a truly magical stay.
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