Tours To Lapland by Firebird Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party website of Trust Pilot.
Overall a magical trip
Overall a magical trip, thank you.
The hotel in Rovaniemi not the best in terms of service and food but the hotel in Helsinki was exceptional, thank you
Words fail me. What is beyond extraordinary?
The travel consultants at Firebird Tours worked with me to develop an itinerary to Kizhi Island and the Murmansk region that suited my preferences for overnight train travel and snowshoeing. The tour guides were all personable, knowledgeable, and passionate about their cities. The hotels were modern and first-rate.
This Northern Lights adventure was fantastic. Thank you, Firebird tours, for making it happen for me!
Great trip
Everything ran seamlessly!
We do enjoyed everything about the trip
It was amazing. We enjoyed everything about the trip. The support we received was wonderful. Everyone was so helpful and did so much to ensure our trip met all our needs and wants. Excellent service was provided by all. Our tour guides were nit only knowledgeable but friendly, kind, caring, and fun to be with. Loved everything but seeing the country’s landscape, waterfalls and geysers were among my favorites.
Nice location and view out over the lake was so nice
The accommodations were in good locations and very nice. Transports were prompt and efficient. (Except for one hiccup in Rovaniemie) The activities were fun and informative. The customer support team promptly responded to my questions and gave appropriate information. Our two tour guides were nice. Tanya in Helsinki was excellent. She was a treasure trove of information and did a wonderful job with the tour. So educational and we definitely got to see a lot. And Alex our guide in Rovaniemi from Arctic Adventures was so much fun and an excellent guide for the day.
I had an amazing experience in Iceland, thank you!
Excellent customer service & support! Alexandra and Anna were incredibly helpful with information, making the itinerary perfect for me! Probably the glacier hike, it was very challenging with snow, icy, windy conditions but our guide Pavel was excellent!
It was exceptional!
Dog sledding under the Northern lights was the highlight of our trip. It was an exceptional journey! I can’t say enough about Firebird tours! Thank you. Seamless travel experience!
Our travel guide in Iceland was very helpful and accommodating
Our travel guide in Iceland was very helpful and accommodating. Would recommend him to others. The golden circle tour was the highlight of the whole trip.
The organization was excellent
The organization was excellent. All drivers and connections went as planned. Invariably was a great quiet peaceful location.
Seeing the Northern Lights was an exceptional experience
Seeing the Northern Lights, snowmobiling for the first time as well as reindeer and husky sleigh rides and the reindeer farms. Our tour of Helsinki was great. 10 stars to our guide, she was fantastic. Santa village and igloos were great. In all the trip was fantastic.
